Returns & Exchanges
Due to the perishable nature of our cold-pressed juices and fresh food products, we are unable to accept physical returns once an order has been delivered. If you experience an issue with the quality or accuracy of your purchase, please contact us within 24 hours of receipt for a resolution.
Document the Issue
Take clear photos of the product, packaging, and the expiration date printed on the bottle if you notice any quality concerns or damage.
Contact Support
Email our customer care team at [email protected] within 24 hours of delivery with your order number and the photos you collected.
Case Review
Our quality assurance team will review your claim to determine if the product meets our freshness standards or if a fulfillment error occurred.
Receive Resolution
Approved claims will receive an immediate replacement of the item or a store credit issued to your account for future purchases.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing